Owner Frequently Asked Questions

  • Q: Are you licensed?

    A: Yes. The Key to Rentals is a licensed NYS real estate broker
  • Q: Can you put the money directly into my account?

    A: Yes! Remittances by electronic funds transfer is recommended
  • Q: Do I have to have contact with the tenant?

    A: No. The Key to Rentals will manage communications
  • Q: Do you sell real estate too?

    A: No. While The Key to Rentals has the appropriate licensure for sales, specializing in rentals gives the ability for focusing 100% on rentals. If buying or selling real estate is what you are looking for, please contact TKTR for referral to a well respected agent. There are also contacts on the Real Estate Resources tab at the top of this page that may be helpful.
  • Q: Do you do vacation rentals or AirBNB?

    A: No. This is a niche area of rentals with additional risks and high tenant turnover that is not serviced.
  • Q: What types of reports do I get?

    A: You will have access to an owner’s portal where you can create custom reports.
  • Q: When do I get paid?

    A: The rent is sent to you in the month it is paid/cleared and earned. If the tenant pays by the first, payment to you is processed by the 10th.

Contact Us

  • The Key to Rentals

    • 10 E. Main St.
    • #207
    • Victor, NY 14564
  • Phone: 585.283.7087